Delivery | Pick-Up
PICK-UP: You are free to pick up your goods at no charge direct from our Dunedin store. Please contact us prior to pick-up on (03) 479 0088.
DELIVERY: We deliver Monday-Saturday in the Dunedin metropolitan area for a flat fee of $75. We will contact you ahead of time to arrange a day and time that suits.
New Zealand Wide
COST: The cost of delivery is dependent on the volume of your order (m³) and the region you live in (the minimum charge is 1m³). Delivery charge is calculated at checkout. Certain locations and rural deliveries will incur a surcharge.
ESTIMATOR: Get an estimate by adding the items you want to your shopping cart. Go to your cart, select your region and enter your post code for an estimate.
NOTE: If you feel the rate quoted is incorrect, or you can get a better price independently please contact us. We are happy to provide alternative options.
DELIVERY TIME: We endeavour to dispatch goods the next working day after receiving an order. Delivery can take 5-10 working days but may vary in some cases - We will contact you if there is going to be a delay.
TRACKING: In most cases our system will send automated tracking information to the email address provided. Please remember to check your spam and junk folders for the email.
RURAL ADDRESSES: Unfortunately, delivery to rural addresses and addresses outside of metropolitan and main centres may take additional time. Rural deliveries will incur a surcharge. If you are unsure if your address falls into this category please contact us.
FREIGHT DAMAGE: Sometimes accidents occur so goods must be thoroughly inspected upon receipt and if found to be damaged must not be received or signed for. Claims where damage is reported after receipt of goods will not be accepted.